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France and Singapore: complementary perspectives on mental health innovation

Serenella Tolomeo_VF
Serenella Tolomeo
Senior Scientist at the Institute of High Performance Computing
Quitterie Marque_VF
Quitterie Marque
Regional Director Asia at Koa Health
Antoine Tesnière_TF
Antoine Tesnière
Professor of Anesthesia and Critical Care Medicine and Chief Executive Officer of PariSanté Campus
Etienne Minvielle
Etienne Minvielle
Director of the Centre de Recherche en Gestion at Ecole Polytechnique (IP Paris)
Key takeaways
  • Mental health is a major concern in Singapore, where one in three young people is thought to suffer from anxiety or depression.
  • To address this, the Singaporean government has recently implemented measures based on a tiered care model.
  • Key features of the model include its systemic and cross-sectoral measures and its extensive use of digital advances.
  • France shares several similarities with Singapore in terms of mental health, both in terms of the problems encountered by citizens and how they are treated.
  • However, cultural differences remain between the two countries, particularly with regard to the processing of citizens’ personal data.

“Since 2012, men­tal health has been one of the pri­ma­ry con­cerns in Sin­ga­pore,” says Serenel­la Tolomeo about the South­east Asian coun­try, where she is a researcher at the Insti­tute of High-Per­for­mance Com­put­ing. Involved in pub­lic health pol­i­cy, she paints an alarm­ing pic­ture: “One in three young peo­ple in Sin­ga­pore suf­fers from anx­i­ety or depres­sion.” To address this issue, the Sin­ga­pore­an gov­ern­ment has played a key role in improv­ing the men­tal health of its citizens.

To find pos­si­ble solu­tions to this epi­dem­ic of men­tal health prob­lems, Serenel­la Tolomeo pre­sent­ed the recent mea­sures adopt­ed by the country’s insti­tu­tions. In addi­tion to the researcher’s insight­ful com­ments, Quit­terie Mar­que (Man­ag­ing Direc­tor of Koa Health in Asia), Antoine Tes­nière (Man­ag­ing Direc­tor of Paris San­té Cam­pus) and Éti­enne Min­vielle (Direc­tor of the Man­age­ment Research Cen­tre at École Poly­tech­nique [IP Paris]) invite us to take part in a dis­cus­sion on our men­tal health that is as crit­i­cal as it is informative.

The “tiered care model”: a response to fluctuating mental health

There are var­i­ous rea­sons for the psy­cho­log­i­cal dif­fi­cul­ties expe­ri­enced by Sin­ga­pore­ans. For Quit­terie Mar­que, the pro­fes­sion­al and aca­d­e­m­ic pres­sure faced by the coun­try’s inhab­i­tants and the high lev­el of stig­ma sur­round­ing men­tal health issues are major con­tribut­ing fac­tors. Not to men­tion the COVID-19 pan­dem­ic, which fur­ther exac­er­bat­ed the cri­sis: “In 2023, near­ly one in two employ­ees report­ed feel­ing men­tal­ly or phys­i­cal­ly exhaust­ed at the end of their work­ing day,” explains the direc­tor of the Asian and Sin­ga­pore­an com­pa­ny Koa Health. “The pres­sure to per­form well at school is one of the down­sides of an edu­ca­tion sys­tem that is among the high­est-ranked inter­na­tion­al­ly. COVID, mean­while, has led to long restric­tions and dif­fi­cult lockdowns.”

In Octo­ber 2023, in the wake of COVID, the Sin­ga­pore­an gov­ern­ment tack­led the prob­lem head-on. The goal: to imple­ment con­crete actions to address issues such as anx­i­ety and depres­sion through pre­ven­tion and care. These sys­temic and cross-sec­toral mea­sures, aimed at solv­ing the men­tal health cri­sis, are still being imple­ment­ed and adjust­ed in the coun­try. They are based on the “tiered care mod­el” strat­e­gy, which is an adap­ta­tion of the “stepped care mod­el”, a more wide­spread tiered care mod­el used in Cana­da and Aus­tralia, as well as in sev­er­al oth­er countries.

More specif­i­cal­ly, in Sin­ga­pore “peo­ple are divid­ed into four groups. For each lev­el, the gov­ern­ment pro­pos­es dif­fer­ent strate­gies,” says Serenel­la Tolomeo. Tier 1 is for peo­ple in good men­tal health, help­ing them to become more aware of their men­tal state, and Tier 4 is for those who have been under­go­ing treat­ment for years and require more assistance.

The method is based on four key prin­ci­ples. First, it offers a wide range of choic­es and adapts to the patient’s needs and lev­el of dis­tress. The sec­ond key prin­ci­ple of the mod­el is to always pri­ori­tise the light­est pos­si­ble inter­ven­tion based on the person’s needs. Third­ly, the method adapts to what each per­son is will­ing to do for their men­tal health. Final­ly, the last point con­cerns the flex­i­bil­i­ty of the mod­el in dif­fer­ent con­texts, from school to hos­pi­tal to work. “We are not going to solve these prob­lems by improv­ing the health­care sys­tem alone,” adds Quit­terie Marque.

What tangible actions are being taken to improve mental health in Singapore?

Anoth­er key word in the pro­gramme is “prag­ma­tism”. It relies on dig­i­tal and cut­ting-edge tech­nolo­gies to achieve spe­cif­ic and con­crete men­tal health goals by 2030. Among the actions imple­ment­ed by the gov­ern­ment are resilience cours­es, which pro­vide stu­dents – and teach­ers – with tools to bet­ter man­age adver­si­ty and iden­ti­fy men­tal health vulnerabilities. 

Anoth­er ini­tia­tive worth men­tion­ing is Mind​line​.sg, an anony­mous dig­i­tal plat­form that offers tools and knowl­edge for self-care, access to com­mu­ni­ties for sup­port when fac­ing life’s dif­fi­cul­ties, and refer­ral to pro­fes­sion­als if nec­es­sary. Let’s con­clude this brief overview with anoth­er promis­ing dig­i­tal pro­gramme, Hopes. The pro­gramme tracks indi­vid­u­als’ sleep and phys­i­cal activ­i­ty via a smart­watch and then stores the data col­lect­ed in the cloud. This allows it to be trans­mit­ted to R&D teams or clin­ics to pro­vide bet­ter mon­i­tor­ing of patients, as well as high-risk populations. 

Even more than tan­gi­ble actions, the per­cep­tion of men­tal health issues is chang­ing in Sin­ga­pore. In this regard, Quit­terie Mar­que has high­light­ed three guide­lines to fol­low to improve the way men­tal health issues are treat­ed in the coun­try. These include rebal­anc­ing the resources allo­cat­ed to men­tal ill­ness pre­ven­tion in rela­tion to those allo­cat­ed to clin­i­cal care. The sec­ond guide­line con­cerns the inte­gra­tion of men­tal health issues into the tra­di­tion­al health­care sys­tem, so that they are no longer treat­ed as “sep­a­rate” prob­lems. Final­ly, the last cru­cial point is to take advan­tage of the mas­sive oppor­tu­ni­ties offered by dig­i­tal tech­nol­o­gy to pre­vent and treat psy­cho­log­i­cal vulnerabilities.

Comparison with the situation in France

This inter­na­tion­al dis­cus­sion sought above all to “build bridges between Sin­ga­pore and France”, in the words of Serenel­la Tolomeo. The aim was to learn from each other’s expe­ri­ences to improve the effec­tive­ness of men­tal health ini­tia­tives. Can the two coun­tries, sep­a­rat­ed by a thir­teen-hour flight and poli­cies and cul­tures that dif­fer in many ways, learn from each other?

For Antoine Tes­nière, the sit­u­a­tions in France and Sin­ga­pore share cer­tain com­mon fea­tures, which is already a start­ing point. Indeed, the psy­cho­log­i­cal well-being of the French is also in con­sid­er­able cri­sis. In France, one in four peo­ple will expe­ri­ence men­tal health prob­lems in their life­time, and around 13 mil­lion peo­ple suf­fer from anx­i­ety and depres­sion or psy­chot­ic dis­or­ders. Anoth­er com­mon­al­i­ty is that in France, too, COVID-19 has only exac­er­bat­ed the sit­u­a­tion. “It is esti­mat­ed that anx­i­ety and depres­sion dis­or­ders have dou­bled between the time of the COVID out­break and today. At the time, they affect­ed around 10% of the pop­u­la­tion, where­as today that fig­ure has risen to almost 19%.”

In France, around 13 mil­lion peo­ple suf­fer from anx­i­ety and depres­sion or psy­chot­ic disorders.

Faced with this epi­dem­ic of men­tal health issues, France’s approach to tack­ling these prob­lems is sim­i­lar to that adopt­ed by Sin­ga­pore in terms of recog­nis­ing the impor­tance of pre­ven­tion: “If we look beyond men­tal health, 80% of our health­care system’s expen­di­ture is on treat­ment, and 2–3% on pre­ven­tion. How­ev­er, accord­ing to fig­ures from stud­ies car­ried out at Euro­pean lev­el, every euro invest­ed in pre­ven­tion could yield up to €14 in return,” explains Antoine Tesnière.

The French strat­e­gy also involves invest­ing in cut­ting-edge dig­i­tal tools that can detect, diag­nose, mon­i­tor and treat dis­or­ders. To imple­ment fur­ther mea­sures to resolve these issues, “data-dri­ven strate­gies and algo­rithms – includ­ing tele­con­sul­ta­tions, tele­mon­i­tor­ing, dig­i­tal ther­a­pies and con­ver­sa­tion­al tools – are rel­e­vant areas of research,” adds the direc­tor of Paris San­té Campus.

How­ev­er, a cul­tur­al divide per­sists between the two approach­es to man­ag­ing men­tal health issues. Antoine Tes­nière points to the dif­fer­ence in the pro­cess­ing of cit­i­zens’ per­son­al data in France and Sin­ga­pore. While the use of this data could bring indi­vid­ual and social ben­e­fits, the ques­tion of “trust” in its man­age­ment aris­es: “In Europe, dur­ing Covid, the issue of data sen­si­tiv­i­ty is more impor­tant than in oth­er coun­tries, par­tic­u­lar­ly in South­east Asia, where the debate has not been as com­plex.” Quit­terie Mar­que points out that in Sin­ga­pore, the prob­lem is not so much one of con­trol­ling peo­ple, but rather the fact that the coun­try’s gen­er­al approach antic­i­pates, plans and imple­ments mit­i­ga­tion mea­sures: “There is an equiv­a­lent to the GDPR in Sin­ga­pore. Mind​line​.sg, for exam­ple, places great empha­sis on anonymi­ty, which some­times lim­its the pos­si­bil­i­ty of analysing data.” Final­ly, Serenel­la Tolomeo empha­sis­es that it is a ques­tion of main­tain­ing eth­i­cal stan­dards in data man­age­ment, while recog­nis­ing the need for a col­lab­o­ra­tive approach to solv­ing the crisis.

Lucille Caliman

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