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France and Singapore: complementary perspectives on mental health innovation

Serenella Tolomeo_VF
Serenella Tolomeo
Senior Scientist at the Institute of High Performance Computing
Quitterie Marque_VF
Quitterie Marque
Regional Director Asia at Koa Health
Antoine Tesnière_TF
Antoine Tesnière
Professor of Anesthesia and Critical Care Medicine and Chief Executive Officer of PariSanté Campus
Etienne Minvielle
Etienne Minvielle
Director of the Centre de Recherche en Gestion at Ecole Polytechnique (IP Paris)
Key takeaways
  • Mental health is a major concern in Singapore, where one in three young people is thought to suffer from anxiety or depression.
  • To address this, the Singaporean government has recently implemented measures based on a tiered care model.
  • Key features of the model include its systemic and cross-sectoral measures and its extensive use of digital advances.
  • France shares several similarities with Singapore in terms of mental health, both in terms of the problems encountered by citizens and how they are treated.
  • However, cultural differences remain between the two countries, particularly with regard to the processing of citizens’ personal data.

“Since 2012, men­tal health has been one of the primary con­cerns in Singa­pore,” says Serenella Tolomeo about the South­east Asi­an coun­try, where she is a research­er at the Insti­tute of High-Per­form­ance Com­put­ing. Involved in pub­lic health policy, she paints an alarm­ing pic­ture: “One in three young people in Singa­pore suf­fers from anxi­ety or depres­sion.” To address this issue, the Singa­por­ean gov­ern­ment has played a key role in improv­ing the men­tal health of its citizens.

To find pos­sible solu­tions to this epi­dem­ic of men­tal health prob­lems, Serenella Tolomeo presen­ted the recent meas­ures adop­ted by the country’s insti­tu­tions. In addi­tion to the researcher’s insight­ful com­ments, Quit­ter­ie Marque (Man­aging Dir­ect­or of Koa Health in Asia), Ant­oine Tes­nière (Man­aging Dir­ect­or of Par­is Santé Cam­pus) and Étienne Min­vi­elle (Dir­ect­or of the Man­age­ment Research Centre at École Poly­tech­nique [IP Par­is]) invite us to take part in a dis­cus­sion on our men­tal health that is as crit­ic­al as it is informative.

The “tiered care model”: a response to fluctuating mental health

There are vari­ous reas­ons for the psy­cho­lo­gic­al dif­fi­culties exper­i­enced by Singa­por­eans. For Quit­ter­ie Marque, the pro­fes­sion­al and aca­dem­ic pres­sure faced by the coun­try’s inhab­it­ants and the high level of stigma sur­round­ing men­tal health issues are major con­trib­ut­ing factors. Not to men­tion the COVID-19 pan­dem­ic, which fur­ther exacer­bated the crisis: “In 2023, nearly one in two employ­ees repor­ted feel­ing men­tally or phys­ic­ally exhausted at the end of their work­ing day,” explains the dir­ect­or of the Asi­an and Singa­por­ean com­pany Koa Health. “The pres­sure to per­form well at school is one of the down­sides of an edu­ca­tion sys­tem that is among the highest-ranked inter­na­tion­ally. COVID, mean­while, has led to long restric­tions and dif­fi­cult lockdowns.”

In Octo­ber 2023, in the wake of COVID, the Singa­por­ean gov­ern­ment tackled the prob­lem head-on. The goal: to imple­ment con­crete actions to address issues such as anxi­ety and depres­sion through pre­ven­tion and care. These sys­tem­ic and cross-sec­tor­al meas­ures, aimed at solv­ing the men­tal health crisis, are still being imple­men­ted and adjus­ted in the coun­try. They are based on the “tiered care mod­el” strategy, which is an adapt­a­tion of the “stepped care mod­el”, a more wide­spread tiered care mod­el used in Canada and Aus­tralia, as well as in sev­er­al oth­er countries.

More spe­cific­ally, in Singa­pore “people are divided into four groups. For each level, the gov­ern­ment pro­poses dif­fer­ent strategies,” says Serenella Tolomeo. Tier 1 is for people in good men­tal health, help­ing them to become more aware of their men­tal state, and Tier 4 is for those who have been under­go­ing treat­ment for years and require more assistance.

The meth­od is based on four key prin­ciples. First, it offers a wide range of choices and adapts to the patient’s needs and level of dis­tress. The second key prin­ciple of the mod­el is to always pri­or­it­ise the light­est pos­sible inter­ven­tion based on the person’s needs. Thirdly, the meth­od adapts to what each per­son is will­ing to do for their men­tal health. Finally, the last point con­cerns the flex­ib­il­ity of the mod­el in dif­fer­ent con­texts, from school to hos­pit­al to work. “We are not going to solve these prob­lems by improv­ing the health­care sys­tem alone,” adds Quit­ter­ie Marque.

What tangible actions are being taken to improve mental health in Singapore?

Anoth­er key word in the pro­gramme is “prag­mat­ism”. It relies on digit­al and cut­ting-edge tech­no­lo­gies to achieve spe­cif­ic and con­crete men­tal health goals by 2030. Among the actions imple­men­ted by the gov­ern­ment are resi­li­ence courses, which provide stu­dents – and teach­ers – with tools to bet­ter man­age adversity and identi­fy men­tal health vulnerabilities. 

Anoth­er ini­ti­at­ive worth men­tion­ing is Mind​line​.sg, an anonym­ous digit­al plat­form that offers tools and know­ledge for self-care, access to com­munit­ies for sup­port when facing life’s dif­fi­culties, and refer­ral to pro­fes­sion­als if neces­sary. Let’s con­clude this brief over­view with anoth­er prom­ising digit­al pro­gramme, Hopes. The pro­gramme tracks indi­vidu­als’ sleep and phys­ic­al activ­ity via a smart­watch and then stores the data col­lec­ted in the cloud. This allows it to be trans­mit­ted to R&D teams or clin­ics to provide bet­ter mon­it­or­ing of patients, as well as high-risk populations. 

Even more than tan­gible actions, the per­cep­tion of men­tal health issues is chan­ging in Singa­pore. In this regard, Quit­ter­ie Marque has high­lighted three guidelines to fol­low to improve the way men­tal health issues are treated in the coun­try. These include rebal­an­cing the resources alloc­ated to men­tal ill­ness pre­ven­tion in rela­tion to those alloc­ated to clin­ic­al care. The second guideline con­cerns the integ­ra­tion of men­tal health issues into the tra­di­tion­al health­care sys­tem, so that they are no longer treated as “sep­ar­ate” prob­lems. Finally, the last cru­cial point is to take advant­age of the massive oppor­tun­it­ies offered by digit­al tech­no­logy to pre­vent and treat psy­cho­lo­gic­al vulnerabilities.

Comparison with the situation in France

This inter­na­tion­al dis­cus­sion sought above all to “build bridges between Singa­pore and France”, in the words of Serenella Tolomeo. The aim was to learn from each other’s exper­i­ences to improve the effect­ive­ness of men­tal health ini­ti­at­ives. Can the two coun­tries, sep­ar­ated by a thir­teen-hour flight and policies and cul­tures that dif­fer in many ways, learn from each other?

For Ant­oine Tes­nière, the situ­ations in France and Singa­pore share cer­tain com­mon fea­tures, which is already a start­ing point. Indeed, the psy­cho­lo­gic­al well-being of the French is also in con­sid­er­able crisis. In France, one in four people will exper­i­ence men­tal health prob­lems in their life­time, and around 13 mil­lion people suf­fer from anxi­ety and depres­sion or psychot­ic dis­orders. Anoth­er com­mon­al­ity is that in France, too, COVID-19 has only exacer­bated the situ­ation. “It is estim­ated that anxi­ety and depres­sion dis­orders have doubled between the time of the COVID out­break and today. At the time, they affected around 10% of the pop­u­la­tion, where­as today that fig­ure has ris­en to almost 19%.”

In France, around 13 mil­lion people suf­fer from anxi­ety and depres­sion or psychot­ic disorders.

Faced with this epi­dem­ic of men­tal health issues, France’s approach to tack­ling these prob­lems is sim­il­ar to that adop­ted by Singa­pore in terms of recog­nising the import­ance of pre­ven­tion: “If we look bey­ond men­tal health, 80% of our health­care system’s expendit­ure is on treat­ment, and 2–3% on pre­ven­tion. How­ever, accord­ing to fig­ures from stud­ies car­ried out at European level, every euro inves­ted in pre­ven­tion could yield up to €14 in return,” explains Ant­oine Tesnière.

The French strategy also involves invest­ing in cut­ting-edge digit­al tools that can detect, dia­gnose, mon­it­or and treat dis­orders. To imple­ment fur­ther meas­ures to resolve these issues, “data-driv­en strategies and algorithms – includ­ing tele­con­sulta­tions, tele­m­on­it­or­ing, digit­al ther­apies and con­ver­sa­tion­al tools – are rel­ev­ant areas of research,” adds the dir­ect­or of Par­is Santé Campus.

How­ever, a cul­tur­al divide per­sists between the two approaches to man­aging men­tal health issues. Ant­oine Tes­nière points to the dif­fer­ence in the pro­cessing of cit­izens’ per­son­al data in France and Singa­pore. While the use of this data could bring indi­vidu­al and social bene­fits, the ques­tion of “trust” in its man­age­ment arises: “In Europe, dur­ing Cov­id, the issue of data sens­it­iv­ity is more import­ant than in oth­er coun­tries, par­tic­u­larly in South­east Asia, where the debate has not been as com­plex.” Quit­ter­ie Marque points out that in Singa­pore, the prob­lem is not so much one of con­trolling people, but rather the fact that the coun­try’s gen­er­al approach anti­cip­ates, plans and imple­ments mit­ig­a­tion meas­ures: “There is an equi­val­ent to the GDPR in Singa­pore. Mind​line​.sg, for example, places great emphas­is on anonym­ity, which some­times lim­its the pos­sib­il­ity of ana­lys­ing data.” Finally, Serenella Tolomeo emphas­ises that it is a ques­tion of main­tain­ing eth­ic­al stand­ards in data man­age­ment, while recog­nising the need for a col­lab­or­at­ive approach to solv­ing the crisis.

Lucille Caliman

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